Job Description
- Respond to customer queries by resolving issues in a timely and efficient manner, to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the beverages and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel-Ibis Bangalore Techpark to ensure maximum cooperation, productivity, and guest service.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Assist the Banquet Manager/Team Leader to prepare and submit in the required format all information necessary for budgeting timeously and accurately.
More Information:
Location: Accor Hotels, Pune
