Front Office Executive

Job Description

Front Office Executive :

Job Requirements

1. i) Our guests mainly come from three different sectors namely Corporate Guests, Walk-in Guests & online guests, you have to treat then with utter respect, greet them with smile and standingup for respect.
2. ii) You should ask softly and receive advance payment from the client and if the client denies to pay advance you must say that you cannot operate the software until the payment is done.

iii) Candidate must know basic MS excel for data entry and spoken English must be good.

1. iv) Candidate must have a basic knowledge of Hotel management softwarefor reservation purpose.
2. v) At the time of checking each guest have to give there I.D. card (Aadhar Card, Voter card or Passport) and you should photocopy it and make sure that the respective guests must put a signature on it.
3. vi) Sometimes you have to contact with the respective guests via telephone and take their reviews that they are satisfied with our services and if not you must put full concentration on that.

vii) Have to tell the customers about our full menu and also collect the food order via telephone or physically if needed.

viii) At the time of check out you should take review by sending our guests the review mail via email and also gently ask them to make google review about hotel.

1. ix) You must be clean shaved and wear formal dress and look very much presentable.

Contact Info – atsconsultants2023@gmail.com

Contact Number – 9230993712