Director of Food & Beverage

Job Description

To manage the complete F&B operations. As a director of Food & Beverage , behaves in an exemplary fashion, leads by example and is responsible for the overall Food & Beverage operation. He/she embodies the brand mindset, manages the team ensuring guest satisfaction with quality and high standards of service for customers and ultimately leads the operation to attain profitable results.

• EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• He/She ensures that all events run smoothly in accordance with the specifications validated by the Sales Manager / Meetings Manager and as per the client’s specifications.
• Optimizes the Meeting offer by making proposals
• Applies the brand’s quality standards (SOP)
• Offers attentive service to guests, adapting to any constraints.
• Establishes good relations with guests, offering advice and fostering customer loyalty.

• KEY OPERATIONAL RESPONSIBILITIES

Financial

• Reviews inventories and manages stocks under his/her responsibility

• Increases revenue for the point of sale through additional sales techniques
• Is overall responsible for the financial performance of the events and banqueting areas.

• Prepares and analyses financial reports/results and implements corrective actions as necessary
• Manages the costs in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
• Ensures strict adherence to Events and Banqueting Internal bill settlement policy, as per the company/hotel guidelines.
• Is the point of contact for all departments involved in setting up the event.
• Boosts cross-departmental working methods thanks to his/her relational skills, adaptability and professionalism.

More Information