Job Description
- Be responsible to maintain the upkeep and cleanliness of the entire hotel ie. Guest Rooms and Public areas etc as per the standard procedures of the hotel.
- Establish and maintain seamless co-ordination with all the departments of the Hotel.
- Establish standard operating procedures for all the Housekeeping related areas for daily cleaning, weekly and spring cleaning and conduct training for the housekeeping attendants.
- Conduct periodical inventories of the room linen and room amenities and control the losses.
- Maintain and control the Staff uniforms.
- Ensure to check all the rooms after the House-keeping attendants have done the room as per the check list.
- Maintain the upkeep of the rooms by ensuring, TV, A/c , and all other amenities are in working condition and ensure to get all repair work are reported on time to get it done by Hotel Maintenance and other outsourced vendors .
- Respond to Guest Complaints from guests and Front office and attend to them on a priority basis.
- Maintain and control guest supplies and work within sanctioned budgets .
- Maintain the log book and conduct daily briefing of the staff , once a day to discuss the issues faced the Housekeeping attendants and report to the GM of the Hotel.
- Plans the organizationof the work within the department,including assignments, time schedules and leave.
More Information:
Location: Hotel Airport International, Mumbai
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